To whom it may concern:
I shall not be renewing the lease on unit XXX in the Sunset Terrace Apartments complex. I shall return my key on Sunday, March 31.
My reasons for doing so are many and varied. Here is a brief list of things I find woefully inadequate with this apartment complex:
- Lack of security: in November, somebody broke into my car and stole my stereo. The car was parked beneath bright light. The incident occurred between 6-8pm on a Friday evening. Nobody saw anything, nothing was recovered and there have been no improvements in security since then.
- Pigeon infestation: as far as I can tell, there are no efforts being made to reduce the number of pigeons who live in this apartment complex. A pair of those flying rats started nesting on my balcony.
- Terrible maintenance: I have submitted four requests to have the pigeons removed from my balcony. They are still there.
- Incorrect office hours: your website, your voicemail and the sign on your door claim the apartment office is open until 6pm. I don’t get home from work until 5:45pm and I needed to pick up a package held at the office. Every time I got there, it was closed. After sending emails and leaving voicemail messages for a week without so much as a brief response, I finally went to the office on my day off, only to find out it closes at 5pm, not 6pm as advertised.
- Apathetic staff: is it really that difficult to return a phone call or reply to an email?..
- Strong chemical smell that lasted for months after my apartment’s fumigation.
- Water outages due to unannounced repairs in the middle of the day.
Over the course of my life, I’ve lived in black widow-infested crumbling houses, derelict dormitories and radioactive Siberian towns, but none of them were run as poorly, in such an unapologetically indolent way, as the Sunset Terrace Apartments. I would wish you luck with your failing enterprise, but I doubt anything short of divine intervention would help you at this point.
Worst regards,
Grigory Lukin, apartment XXX